Where do I give feedback, report a bug, or request a change to an API?

We like to hear from you. Please use the contact form to let us know what you think of our APIs, to report a bug, or submit your request. We will get back to you straight away!

I need some help, where do I get support?

You have come to the right place for help. Search our FAQ for your question. Does this not answer your question? Please use our contact form at the bottom of the page and submit your question.

Where can I find documentation for development?

Each API has its own dedicated documentation page. On this page you’ll be able to see how the documentation work. Swagger is used to publish the documentation of the API. On each specific API page, a link to the documentation of that API is provided.

How am I notified when changes are made to the APIs?

When you are onboarded and have the API(s) in production that you want to use for your application, we make sure that you will be informed with all the information about the changes or updates and with a clear guideline how to proceed.

What types of APIs does equensWorldline offer?

We currently offer APIs for the business line Merchant payments. Browse our API pages to see all the APIs we currently offer. All APIs in our developer portal are REST APIs. On every business line page, we also demonstrate you our future APIs that we foresee to be developed in the near futur

What are equensWorldline APIs?

Our APIs provide services to our partners that seek to add our capabilities into their own applications. We focus on delivering absolute value to our partners, supporting them to build applications that solve business problems and enhance their customer experiences.

Are these the only APIs equensWorldline will offer?

We work continuously on our API offerings. On every business line page we demonstrate you our future APIs, you can register on every future API page to receive updates on new offerings. Do you have a good idea for new APIs? Make a suggestion by filling out the suggestion form

How can I take the API into production?

Contact our API team and request for production access. You are then onboarded and all necessary contracts and agreements will be taken care of.

Acquiring APIs

Merchant Payments

This section contains card processing APIs for Acquirers & third parties (PSPs and Merchants). Below is an overview of the Available and Future API services.

Please feel free to test our APIs against our sandbox environment to make sure you derive maximum value from our sandbox environment.                  

Available Acquiring APIs

contract

Merchant management

Retrieve and manage your own merchant contracts in the Worldline FS acquiring merchant contract database. Access is restricted to your acquirer and own merchant contract identifiers. For third party customer's (e.g. PSP, PayFac, Merchant) retrieval and limited updating is available in agreement with your acquirer.
Shopping cart mobile

Accept Transactions API (test)

Accept Card Not Present (CNP) and POS transactions for your Merchant customers.
Initial production release is planned for Q2 2023 to accept Card Not Present transactions.
Tablet checkout

Transactions

Provide detailed transaction data to your merchant customers. The API retrieves comprehensive transaction data that is based on merchant payment data, merchant contract identifiers and specific periods of time.
merchant cash

Merchant payments

Provide detailed payment data to your merchant customers. The API retrieves comprehensive merchant payment data that is based on payments, merchant contract identifiers and specific periods of time.
banking

Interchange fees (beta test)

Retrieve actual Interchange Fee rates related to a specific merchant and transaction.
Tablet

Statements (beta test)

Provide specifications explaining the merchant payment to your merchant customers. Combined with the transactions API, all details can be provided to your merchant customer.
Grafiek

Merchant analysis (test)

Make trends, revenue and transaction totals insightful for the merchant. Use this API to create charts and graphs, supply totals without having to retrieve all the transaction details.

How do I start testing with access certificates?

Please contact us if you are ready to start testing with our APIs. We will onboard you and provide you with the necessary certificates to start testing straight away.

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