Conversational platform

From omnichannel customer support to tailored financial coaching

API to come soon !

Enrich Customer Journeys with Conversational Experiences

During the last decade, the increased usage of messaging apps and the rise of voice interactions have reshaped our digital interfaces.


Whatever the business field - banks, retail, transport; healthcare or other sectors - conversational interfaces will undoubtedly become the new standard to interact with trademarks and businesses. This is enabled by Natural Language Processing technologies offering a smooth and natural way for end users to raise their demands.
 

 

 

 

 

Woman smiling at tablet darkened

Benefits of our WL Conversational Platform

euro

Reduced costs of customer care

Streamline the most tedious customer service tasks and deflecting repetitive questions from agents

user_xp

24/7 customer support

Provide a consistent and instant answers across multiple conversational channels

satisfaction

Foster customer engagement

Reduced attrition rate and improved satisfaction levels by delivering tailored insights and contextual advices

basket

A new sales channel

New cross-selling opportunities thanks to enriched customer data

Want to get a demo ?